Redesign of an open source tool for field data collection developed by the Harvard Humanitarian Initiative. It's used by researchers to help manage data collection analysis efforts during humanitarian crisis & emergencies with the goal of identifying how NGO’s should coordinate disaster relief efforts.
The screens on the left displays the interface prior to the redesign and the screen on the right after.
Given that this was a redesign of a product used by people in over 130 countries and many UN agencies - the founders wanted a redesign that would improve usability as well as aesthetics without having legacy users learn how to use the tool all over again. However, we did redesign the entire icon library because most icons were not visually consistent and did many did not work as representations of their function.
My design process for this project started with me speaking to key stakeholders in order to learn more about the intersection of tech within the humanitarian sector. It was also key for me to understandand the goals of the project and how they would measure success.
I was lucky enough to be surrounded by people within the team (shout out to Emily Ferguson, the Senior Product Manager on the team) with an extensive amount of information on users, both from her understanding, experience and from the requests received on support centers. I worked closely with her using her knowledge on the users helped steer the direction of the redesign.
As a UX/UI designer on this product, I developed wireframes and flows, mostly on paper. I wrapped up everything with interactive prototype in Invision. I handed off the design in Zeplin for the dev team to work with.
As a team, we conducted multiple user interviews with researchers and key stakeholders. Interviewers went through the whole process from creating a basic form, using specific features like the data table, and using reports to extract data.
Harvard Humanitarian Inititative
Interaction design, UX Design, UI Design, Prototyping, Dev handoff
Emily K. Ferguson
Southisack Johhny Kounlavout